Shipping policy

ourfilters.com offers Standard Delivery. We ship to the US only. Orders can be shipped to most states in the United States, excluding American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Hawaii and U.S. Virgin Islands. Shipping occurs during normal business days (Monday – Friday), excluding postal holidays. Orders with a PO Box shipping address will be shipped through USPS.

Shipping Fee

Free shipping on all orders, applies to states that can ship in the U.S. $0 Shipping Cost.

Delivery Time = Processing Time + Shipping Time

Processing Time:

We kindly ask for 1-2 business days for conducting rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.

Shipping Time:

A shipment takes around 5-8 business days to arrive.

Shipping Methods

We use FedEx and USPS as the carriers. We’ll choose the appropriate one depending on your destination.

Tracking Your Order

Once your order is successfully packed for shipment, you will receive an email notification with your tracking number.

Delayed delivery

If the order is not delivered within the estimated time, please contact us and we will provide a satisfactory solution.
Email: service@ourfilters.com

Notes:

  • We process orders within “1-2 business days” from Monday to Friday.
  • Orders placed over the weekend will be shipped out the following business day.
  • No any Tax.
  • You'll also be able to track your delivery using the confirmation email we'll send once your order has shipped. We appreciate your continued patience and understanding.